Same same but Different: How to Make Advertising Work for You as Well in Finland as in Other Nordic Countries

August 30, 2021

We put together 4 things that you need to be aware of when you are planning on growing your business in Finland through advertising. Nail these and you’ll see better results.

International clients advertising digitally in Finland often find that ads don’t convert as well here as they do in other Nordic countries. They come to the Finnish market with the same messages and same channel focus and expect similar results. But Finland is a wild card among the Nordics. Finns behave slightly differently than their Nordic cousins so getting advertising to work requires some tweaks to campaign planning and execution.

First, let us put your mind to rest: Finland isn’t massively different to other Nordic countries. Campaigns and tactics that work elsewhere, can work here as well. Whether you want to focus on television, radio, print or online advertising, it all works. You might have to put a little extra effort into building trust and varying your channel choices and messages, but getting advertising to work in Finland does not require you to plan a completely different campaign. 

So, what do you need to know to get advertising work for you in Finland?

Understand Finnish buying behaviour

Finns don’t buy quite the same way as their Nordic cousins. For example, mobile paying here lags behind other countries. Around 55 % of Finns buy from mobile devices in comparison to 80 % of Swedes. Unsurprisingly 25-40 year olds are the most active mobile buyers. After that age group, there is a steep drop.

This is challenging because people above 40 years of age, and especially above 50, have the most time and money to spend. Having a huge age group that does not like to buy digitally is one the reasons why digital advertising does not convert as well in Finland as it does elsewhere in Scandinavia. For the older age group, the purchase journey in digital channels is a lot longer.

This is not to say that conversions from digital channels don’t work. It just means that you need to be aware of the differences and adjust campaign goals accordingly.

Once you understand buying behaviour, you can choose the right channels.

Build trust by using quality Finnish medias

The road to Finnish hearts goes through national media. Finns consume a lot of content in various different formats.

Let's take newspapers as an example. Reading newspapers is a regular activity for over 90 % of Finns, both young and old. Even teenagers read newspapers in Finland. Over half of the population reads them in print format and almost 90 % reads them digitally. Also, Finns typically go directly to the newspapers’ websites to read news, rather than being directed there through other mediums, like social media.

Another anomaly is the radio. Half of the Finnish population listens to commercial radio whilst only about 10-15 % does so in other Nordic countries. Finns have a radio on in their cars, homes, computers, mobile phones etc. Advertising on radio can be a very effective way to reach audiences in Finland.

The unfortunate fact is that when we talk to international clients, radio is rarely part of the channel mix. Clients want to put their budgets into digital advertising because that drives conversion so well in the rest of the northern hemisphere. But we strongly encourage clients to consider other media, because they can bring companies closer to Finns and help them build trust.

And so we come to a key point in advertising in general and programmatic buying in particular in Finland: focus on quality Finnish media. Do your research about where and how Finns consume content and what media companies they trust. Don’t put your money into humbug channels.

Vary your message

What makes your tacts work is your message. The problem often is that companies use the exact same message in every Nordic country. The same message rarely moves Finns.

By understanding that Finland differs as a market and putting a little extra effort into planning and varying your message, you can get bigger gains in Finland.

Generally speaking Finns appreciate facts and values. We are information seekers. We don’t buy right away, we look for information and ask around. If we can’t find enough info, we move on. Right messages in your brand building are crucial.

Value based advertising isn’t necessary, but Finns are used to companies using values in their marketing. But here’s the catch: it has to be genuine. Don’t fake it. If values are a core part of your business, show it your advertising.

Finding the right messages for different markets can be challenging. Find a local partner that can help you to choose resonating messages and channels. This saves you time and effort and who knows, maybe you start to see better conversions as a result?

Keep brand and performance together

This last point follows from all the previous points. Often we find that companies have different people focusing on brand and performance marketing. What we have hopefully shown you in this article that in Finland this doesn’t work. If you’re really hoping to get the most out of your marketing and advertising efforts in Finland, you need to build your campaigns on both.

Part of the reason is that Finland is a fairly small market, so separating brand and performance from each other makes little sense here. Finns trust brands they know. Gaining their trust might take a little more time, but once you have them onboard, they award you with their loyalty. Without a recognisable brand, digital advertising and programmatic buying can be really expensive. That is why building your brand organically in Finland is the foundation for the rest of your marketing and advertising activities.

Final world: do it right and reap the benefits

Our final advice to you is that don’t advertise in Finland just because you have been told to use some of your budget here. Spend money in Finland because you want to grow.

Here’s the kicker: whatever your growth goals are from the Nordic markets, by doing things slightly differently in Finland, you might go over your goals. Finland is the ace in your sleeve that will surprise you if you just take that little extra effort.

Do it right: choose the channels and plan your message right.

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Marketing effectiveness relies on understanding your target audience and the market. This is especially true when making an entry with a new brand or concept. Sanoma’s experts share a simple and scalable method for building advertising success from the ground up when your plan is to enter the Finnish market. The three-step model for market entry helps you lay solid foundations for effective campaigns and content. When done right, the process becomes an iterative cycle that adapts to different needs. ”The idea is not to go through the steps and call it a day, but to begin with insight and strategy, create content for your chosen media, and finally measure and learn before starting again with a refined plan,” says Tiina Virtanen , Head of Insight and Marketing Solutions at Sanoma. Thorough groundwork brings results on campaign level. To recognise and demonstrate those results, you need clear, measurable objectives. ”If you base your strategy on a hunch or pick a goal that is too vague, such as simply entering the market and growing brand awareness, it’s hard to measure success and develop further. A clearly defined goal allows you to align your content production and prove the effectiveness of your advertising,” says Sanoma’s Director of Video Sales Anssi Heikka . Step 1: Fill knowledge gaps with research and insight Contrary to popular belief, Finland is not a miniature Sweden. The unique nuances of the Finnish media environment as well as the way Finns use media and relate to advertising make it worthwhile to put effort in research. “Start by taking a moment to consider your existing knowledge. Are there any blind spots that need addressing?” Virtanen suggests. Sanoma offers a multitude of ways to better find and learn about your audience: Eight media consumer segments based on Sanoma’s research help you scope out your potential audience and learn about their media use. Brand Tracking gives you a clear picture of how your marketing actions affect your image and brand awareness. The Audience Reporter reveals new approaches or previously overlooked potential by shedding light on the characteristics and interests of those who clicked on your advertising. Measuring the creative execution and effectiveness of your advertising across media helps you refine future campaigns. A tailored research project provides the answers to your most pressing questions regarding the market and your target audience. It offers useful data for launching a new product of brand, pre-testing marketing or getting to know a specific target group. “The benefit of working with Sanoma’s experts is that you have a professional by your side to interpret the data and translate it into suggestions for your next marketing actions,” Virtanen shares. Step 2: Invest time in strategy and create authentically local content The age-old challenge in marketing is finding the intersection of your favourite topics and what your audience wants to see. “There are no shortcuts to finding the advertising sweet spot. You need to first locate your audience, understand their interests and figure out the topics your brand should own. Time invested in creating a strategy is time well spent,” Anssi Heikka explains. When it comes to concepting advertising in Finland, authenticity and Finnish content are the way to go. Locally made content has proven time and time again to be more effective than that localised from international (or even Nordic) material. “I like to say that Finland is the European equivalent of Japan in that we have a distinct language and a culture formed in the intersection of east and west. Because of this, the Finnish consumer tends to quickly recognise if so-called local advertising is actually that,” Heikka says. Step 3: Boost your message with a cross-media approach By the time you have gone through steps 1 and 2, you will have a deep understanding of the market and your audience, a content strategy and a set of campaign materials ready to go. When you are ready to launch, make sure to pick more than one channel to advertise in. According to Sanoma’s research, every added channel results in an image lift of 13 per cent and an activation lift of 15 per cent on average. “Going cross-media is a way to make sure your target audience comes across your message throughout their day. This is ever more important as media use gets increasingly fragmented. When you have already invested in a campaign, it’s no use only choosing one channel,” Tiina Virtanen states. Having a single team to lead you through the entire process makes life simple and ensures a smooth flow of information. Sanoma’s 500+ professionals are there every step of the way from information gathering to content creation.
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